Consultancy — MLC Partners

A trusted partner, not a temporary resource.

Most of our client relationships span ten years or more. Clients return because they trust that we will deliver — and because we own the outcome. We work as one with our clients and their teams, not alongside them.

We don't measure success by how long we stay. We measure it by what the client is able to do better as a result of working with us.

The problems that make most consultancy engagements fail.

Milestone slippage

Lack of delivery risk transparency means problems surface too late to fix.

Scope creep and cost escalation

No budget caps or change control means engagements run over — on time and cost.

Poor accountability

Without the right governance, stakeholder buy-in erodes and change control breaks down.

Leadership time wasted

Chasing updates and status reports takes leaders away from the decisions that matter.

What we deliver

Finance transformation

Cost reduction, function consolidation and financial accountability across complex organisations.

Digital transformation

Service redesign, process improvement and real-time operational visibility — measurable reductions in waiting times and manual effort.

Operating model change

Structural redesign, workforce efficiency and performance improvement that lasts beyond the engagement.

Typical engagements

PMO mobilisation & recovery Business case development AI governance & assurance Programme recovery Service redesign Change management

How we work

We embed inside your organisation, not outside it.

We agree measurable outcomes at the outset and hold ourselves accountable for delivery.

We bring experience of what actually worked in similar organisations — not frameworks built for someone else's problem.

We don't leave until the change is embedded and the numbers stack up.

Each work package has a statement of work with defined deliverables, acceptance criteria, milestones and SLAs — so there is no ambiguity about what success looks like.

Commercial control and governance built in from the start.

Fixed or phased outcomes

Commissioned under pre-arranged zero-value call-off contracts — clients buy defined outcomes, not time.

Milestone-based delivery

Progress tied to agreed deliverables and acceptance criteria, not days on-site or activity completed.

Kanban tracking

Transparent progress visibility, structured change control, and active remediation when delivery is at risk.

Governance built in

Reporting, assurance and SLAs are part of the engagement structure — not an afterthought.

Procurement and audit defensible

Clear audit trail for acceptance criteria, approvals and decision-taking — designed for public sector scrutiny and value-for-money reporting.

Continuity and resilience

Delivery is protected against personnel change through standards, handover controls and knowledge retention — the programme doesn't depend on any one person.

The kind of results that make people take notice.

Finance

25%+

Cost reduction delivered by consolidating finance functions across multiple organisations.

Operations

30→5

Days cut from application processing time, with 80%+ improvement in customer satisfaction.

Workforce

30%

Reduction in management layers, enabling talent growth to double within twelve months.

Digital

70%

Reduction in service waiting times, with real-time backlog visibility giving teams instant ability to act.

Proprietary tools that accelerate discovery, improve insight and reduce cost.

Where appropriate, MLC deploys AI-enabled accelerator tooling and rapid discovery approaches — assembled alongside our wider ecosystem of SMEs, specialist associates and industry subject matter experts.

SiloSmasher

Portfolio efficiency, duplication analysis, cost-saving identification and cross-organisational insight tooling — designed to surface hidden waste and overlapping spend.

R-DaaS

Rapid Discovery-as-a-Service: accelerated discovery and assessment approaches designed to reduce the time and cost associated with traditional discovery phases.

RAITracker

Assurance tooling to support governance, reporting, analysis and risk management of AI systems — aligned to public sector regulatory requirements.

Leadership with lived experience across the public sector.

Pete Marshall

Chief Executive Officer

Pete founded MLC Partners and has built the firm into a leading public sector specialist over two decades. He leads the firm's strategic direction across consultancy, interim management and executive search.

[email protected] 07930 153 672

Sonal Modi

Director

Sonal joined MLC Partners in 2015 to build and lead our operations function, supporting consulting engagements and executive campaigns across health, central and local government.

[email protected] 07947 316 883

Simon Shobrook

Director — Public Sector Transformation

Simon leads engagements across organisational design, financial transformation and digital change, with extensive experience delivering complex public sector programmes from local to central government.

[email protected] 07876 236 997

Josh McLeod

Associate Director — Healthcare Strategy, Operations & Change

Josh specialises in healthcare strategy, operations and change management, working with NHS trusts and ICBs to improve services, strengthen performance and deliver sustainable change.

[email protected] 07825 394 421

Theo Diejomaoh

Associate Partner — Healthcare Digital

Theo leads MLC's digital healthcare engagements, supporting NHS and public sector clients through system implementation, digital transformation and data-driven service improvement.

[email protected] 07377 876 245